Frequently Asked Questions
What Holidays do you observe?
Vail Honeywagon
observes the following holidays: Thanksgiving Day, Christmas
Day, New Year's Day, Memorial Day, July 4th, and Labor
Day. Check the schedule on your community page to see
if one of these Holidays impacts your pickup.
What time
will my garbage and recycling be picked up?
While we
try to be consistent trash pick up times can fluctuate
for different reasons. To insure that you do not miss
us, please have your trash at the curb no later than
8:00am. Place recycling next to your trash on your designated
recycling day.
Do you accept on-line bill pay?
Yes,
customers may pay on-line from our Honeywagon
Bill-Pay page. In addition, you may contact our billing office
at 970-476-3511 to pay your bill. We accept major
credit / debit cards as well as checking / saving
accounts. If you would like to keep your information
on file with us for future payments, please contact
us directly.
Why am I charged for extra trash but don't receive
a credit when my can is not full?
Prices are based on
the maximum amount of trash customers can put out each
week. Just like your cable bill you are charged for
a specific service each month and do not receive a credit
if you do not use it throughout the month. Any time
there is trash above and beyond this set level your
account will be charged accordingly. If you consistently
have extra trash, please contact our offices to increase
your level of service.
How do I dispose of large or
bulky items?
Large or bulky items can be picked up on
the same day as your trash collection, unless otherwise
specified on your community page. Please contact us
in advance to get pricing and to insure proper pick
up.
Can I schedule an extra pick up?
Yes. Please contact
us to schedule an extra pick up and for charges for
this extra service. Extra pick ups may be scheduled
Monday through Friday.
What is hazardous waste?
Please
click here for more information on hazardous waste
How
can I take care of my trash container?
We recommend
that you occasionally wash out your container with soap
and warm water to keep it odor free.
What is single-stream
recycling?
What is dual-stream recycling?
Where does our recycling go?
After we collect your recycling it is shipped via 110 cubic yard semi-trailers
to Denver. Our primary outlets are Altogether Recycling ( see their web site)
and International Paper. Vail Honeywagon does not and will never landfill any
recycling!
They just collected
my trash, why are the recycling bins still full?
Assuming you have the correct recycle day, often the trash truck provides service before the recycle truck.
What things shouldn't be placed in my trash container?
Loose food or trash will eventually lead to a stinky trash
can so it is best to bag all waste.
If the can is over 25% full of sand, rock, drywall etc. it will be too heavy
and break when our truck picks it up.
- Motor Oil
- Hazardous Waste (details)
- Liquid paint
- Needles or syringes
- Cooking oil (can be disposed of if solidified)
- Loose or hot ashe
Acceptable plastic containers are those with either one of the two symbols shown below stamped on the bottom. Generally their openings are smaller than the body of the container.
What is hazardous waste? Click here
Services
Jump to Community
Recycling
Highlights
When & Where ...Recycling pick-ups are made every other week on the same day as your trash collection. Be sure to have your recycling on the curb by 8a.m.
Recycling Instructions:
Bin # 1: Place Newspaper (including inserts), office paper, magazines, and envelopes in the bin. On windy days cover the paper so it will not be blown around. NO paper board (cereal boxes), cardboard, Tyvek envelopes, phonebooks, plastic bags or trash
Bin # 2: Co-mingled Glass, Plastics, and Aluminum
Glass -Please remove the lids and rinse the bottles and jars. All colors of glass are currently accepted. No ceramics, light bulbs, plate glass, or glassware.
Aluminum Cans -All aluminum or steel food cans. Please rinse and flatten.
Plastics -Please rinse and remove lids. Flatten large containers.
Acceptable plastic containers are those with either one of the two symbols shown below stamped on the bottom. Generally their openings are smaller than the body of the container.
What is hazardous waste? Click here
The following items should not be placed into the container:
- Motor Oil
- Hazardous Waste (details)
- Liquid paint
- Needles or syringes
- Cooking oil (can be disposed of if solidified)
- Loose or hot ashes
